tM
tAMMENIC M
1 reviews | Active since Mar 2017
28 Nov 2018, 15:32
FNB -call Center SUCKS
I am under debt review but have been paying additional to my FNB Credit card i have over paid not realising the card is paid off i was told to contact FNB Debt review center ********** 166 well i have called 10 time and half o less than 15-25 min each time with no answer i have left messages as per there request i have emailed ( and got red receipts) yet i have not once spoken to a human on the other side this is ridiculous and i would like some one to call me ASAP
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FNB (First National Bank)'s replyOfficial
28 Nov 2018, 15:59Good Day Mrs Marques-Moreira,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***NF
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply28 Nov 2018, 15:59
Official
Good Day Mrs Marques-Moreira,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***NF
Regards,
Client Experience Team
Tel number: ***