FNB CALL CENTER IS A WASTE OF YOUR TIME AND MONEY

MOST HORRIBLE AND POOR REFLECTION ON HOW THIS BANKS CALL CENTERS ARE MANAGED, I MADE 13 CALLS TODAY ,ALL I GET IS THE VOICE PROMPTS AND THEN SHE ABRUPTLY DISCONNECTS, ITS LIKE FNB SET UP THE LINES TO DO THIS SO THEY DON'T TAKE CALLS, THEY FORCE YOU TO USE THE APP, WHAT ABOUT THE PEOPLE WHO DON'T HAVE THIS FACILITY AND SOME WHO DON'T KNOW HOW TO USE IT. SHOCKING SERVICE FOR A BANK THAT BRAGS .....Fyi those calls costed me R120 airtime and still haven't done anything