NG
Nevash G
1 reviews | Active since Aug 2017
23 Feb 2019, 11:02
Fnb call center do not know how to help
Tried calling the FNB call center with a home loan query. Was transferred person to person for about 45 minutes and no one would take my query as they didn't have access. When I asked for the team leader I was put on hold indefinitely till I put the phone down. I called from a branch and they were shocked at how I couldn't get anyone to help me. Would someone now contact me since it's on social media. Maybe that is how customers can get through.
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FNB (First National Bank)'s replyOfficial
23 Feb 2019, 12:11Good Day Nevash Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply23 Feb 2019, 12:11
Official
Good Day Nevash Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***