FNB - Call Center completely non responsive

The only reason I am giving FNB one star is because it is impossible to give them Zero stars.

Called the private wealth suite - currently been on the line for just over an hour, been transferred to several people at FNB none of which can help because they don't have "full functionality".

.... in the mean time: Please stay on the line - your call is important to us.

Makes me really happy to be paying almost R2000 month in bank charges....

FNB however is glad to report that profits are up - wonder where they cut costs.