AA
Ayesha A
1 reviews | Active since Jun 2019
26 Aug 2019, 12:15
FNB Call Center annoyance
Absolutely annoyed and disgusted at FNB call center! I waited 10mins to get through. When i do get through, the lady answers the phone with a sleepy and rude attitude, when i ask her to plz repeat her name she cuts the call on me! FNB please note we are all busy in life, and i cant wait another 10mins + to speak to a consultant - who will probably transfer me about another 100 times before i get helped! And i believe this is a shared call not a free call, correct me if i am wrong.
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FNB (First National Bank)'s replyOfficial
26 Aug 2019, 12:42Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Aug 2019, 12:42
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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