1 reviews | Active since Feb 2017
FNB Call center a black hole
This is the 100th time i have been told to phone an FNB number to resolve a specific issue and the options were not even remotely the same to what the description was.
I tried to buy something from the fnb devices store and received an error saying that a sales consultant will phone me back.
This happened on Wednesday, Thursday Friday and Monday. Phoning the number provided *** took me to the wrong place. Phoning these 2 numbers
***. *** *** *** ***
Above is all the numbers i was told to phone , each by a different member of the FNB team.
the one FNB rep also held on while i phoned the the number he gave me and when the options were not what he told me it would be , he just hung up.
I want my money BACK for all of these calls. This happens EVERY single time i have an issue with FNB, i end up spending 100s of Rands on phone calls and wasting hours.
This is unacceptable. I want R200 in airtime and i want someone to CALL ME until this matter is resolved.
Dont ONLY reply to this message. CALL ME!
Im not calling one other useless number you give me.
