VM
Veronica M

1 reviews | Active since Nov 2017

08 Oct 2018, 15:31

FNB call center

I have send 5 please call me request to FNB call center for their temporary loan options and instead I get endless references: 9F8PZ3ZR", Reference No: CN593WSR, Reference No: 3OCB1SYD. Is there another number or way to speak to them

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Oct 2018, 16:29
Official

Good day Veronica Mkhabela,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)