1 reviews | Active since Jun 2016
FNB call agents
<p>A particular call agent calls me and is rude to me without me even requesting the call. (Mxolisi is the name if I am not mistaken)</p> <p> </p> <p>He starts telling me that I don't have to tell him what I had informed other agents because I am speaking to him in such a rude tone.</p> <p> </p> <p>This totally unacceptable as I would believe I am a customer and I am not deserving of such rudeness.</p>
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with a detailed description of your complaint.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: hellopetercomplaints@fnb.co.za
Tel number: *** (option one)
Good day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with a detailed description of your complaint.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: hellopetercomplaints@fnb.co.za
Tel number: *** (option one)