FNB

I have recently picked up on my ITC scoring that I apparently took a "loan" from FNB on the 11th July 2019. The alleged loan was for R563. They have now listed me in JUNE 2022 with and amount of R7828 owing. I've queried, asked for signed documents mailed managers and just no luck.... I've heard alot of people are battling with the same thing. Next step is NCR and Ombutsman...