FNB

it cannot be that before one receive proper assistance from FNB i must come to hellopeter. i was at a branch on monday the 17th May 2021 making a deposit , the atm swallowed the money and the deposit was not successful. i completed the the dispute form and submitted it at the branch . it is wednesday today i have not heard a single thing. even if it’s an SMS to acknowledge that a dispute has been received and a reference number allocated nothing , also this is the second time i try and make a deposit and the ATM swallows the money . this is a problem because it is such an inconvenience when you have to wait 5 days to get your money for a problem not even caused by me . what is worse is i called the branch and i was told someone will call me and nobody has .