IM
Irshad M
1 reviews | Active since Jul 2011
09 Dec 2019, 18:41
FNB Businesss Global Payment
I opened a USD Global Business Account for my business. I received funds from overseas in USD almost a week ago. I received a notification on Wednesday last week that the funds had arrived. However, I was told during numerous follow-up calls that the funds had not been allocated due to some technical issue.
I have sent several e-mails over the past few days requesting feedback. However, no one is getting back to me. I am truly appalled that you can treat a business which needs access to its funds so poorly. What is going on?
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FNB (First National Bank)'s replyOfficial
10 Dec 2019, 10:10Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply10 Dec 2019, 10:10
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***