1 reviews | Active since Oct 2011
FNB Business WORST SERVICE EVER
FNB Business is the worst, and offers the worst service ever.
This is my situation,
I opened up an fnb business account for my business, then they sent through documents and request that my partners and I fill out the forms and send through our copy of ID's etc.. after sending through everything and filling out everything as requested from them, I get a email every week from them stating that certain documents are incorrect, every week its a different document, this i find very unproffesional. Now for some reason or another I am unable to see my business account online and it seems that no one at FNB Business is able to help me. When ever i call into FNB I am waiting 30 minutes just to speak to a consultant who tells me that they can't help me or their manager isn't available!! Seriously is this how FNB treats Business accounts!!!??? I certainly find this unacceptable!!!
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)