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franciskaodendaal F

1 reviews | Active since Nov 2016

04 Apr 2018, 11:11

FNB Business - Worst service ever!!!!!!

We opened a business account with FNB over a month ago! Signed joint access to our account, and to this day, its still not sorted out! Every day we phone, its a new story! Everyone has a different story. Everyday they say, we will sort it out! Today again, now they say we have to go into a branch to sort this out. Everything was done online! I am so disgusted, maybe its best just to cancel, seeing that this is just not working out. FNB only wants your banking fees, and are not interesting in Customer service!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2018, 11:28
Official

Good day Franciska Cloete Odendaal,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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