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Melissa P

1 reviews | Active since May 2019

23 Feb 2024, 05:58

FNB Business worse than FNB Private

I app**** for a business overdraft. At first it was approved but then declined. I discussed this with a business banker that emailed me Simphiwe Hlatshwayo and to no surprise he started ignoring me since 3 January 2024. I have also received 17 messages stating that I will be contacted yet it has been 2 months with no call or email or feedback. Please close my account and no I will not visit a branch. The service of FNB is disgusting and this of a business banker that simply refuses to respond to any form of communication.

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Replies (3)
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Melissa P's update23 Feb 2024, 09:13
Reviewer Update
And let me just add something extra that I have just learned.
FNB Business has made numerous enquiries on my credit report and for what reason I do not know as an enquiry affects a credit score! How absolutely ridiculous of FNB. FNB should be held liable for affecting my credit score with numerous enquiries as ONE enquiry would be more than enough! I am outraged! Disgusting service.
MP
Melissa P's update23 Feb 2024, 12:13
Reviewer Update
I see my account is still open and active. Kindly do as i have asked on numerous occasions as i am fed up with FNB and the service
MP
Melissa P's update26 Feb 2024, 05:47
Reviewer Update
Still no assistance regarding account closure. Absolutely pathetic service! CLOSE MY BUSINESS ACCOUNT PLEASE !!!!!!!!