1 reviews | Active since May 2016

27 May 2016, 07:11

FNB Business Utterly Useless

<p>I app**** online to open a business account with FNB on Wednessday morning.</p> <p>Since wednessday morning, all I have done is send through proof of address and my ID doc , abot 10 times and they still have the audacity or incompetence to tell me that they still require my proof of adress, and this being on friday morning. Not once have they tried calling me, that would obviously be a new experience for them as I would answer immediately and as the umpteenth time , my current call whilst being put on hold by the *********** staff of FNB businesss call centre , I have now been on this call for 22 minutes and still holding, looks like Telkom has some stiff competition. In conclusion, I apply to open a sole trader account and the *********** FNB person , so called processing my account send me an email asking for my registration number, well let me advise you, a sole proprietor account is the sole entity, for those *********** ones at FNB, thats the person trading as a company and NO registration number applies.</p> <p>GET YOUR HOUSE IN ORDER</p>

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Replies (2)
's update27 May 2016, 08:42
Reviewer Update
Hi have sent my account number as well as contact number, but no call or response from anyone at We ARE THE MOST *********** BUNCH EVER (FNB)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2016, 09:00
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 930575.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)