FNB Business shocker

<p>After receiving multiple decline notifications on both my FNB business credit and and Petro cards, I contacted FNB, only to be told that our Business cards had been frozen due to a lack of FICA documentation. After asking how an account opened over 15 years ago can suddenly be frozen without notice, I was advised that I was notified via SMS about the required documentation. After asking what number the SMS was sent to, the operator gave me my company 031 fax number. Unbelievable. I then asked what documents were required and submitted them the same day. The turnaround time for my account to be reopened would be 2 days. Now 10 days later, after taking clients out for dinner, my card has declined again. This experience was extremely embarrassing and not something any Business banking client should experience. Perhaps it's time to shelve those cards and use a banker who is serious about service. </p>