FNB BUSINESS SERVICE IS SHOCKING. 😡😡😡

App**** for an overdraft on 4/7/24. To date no response. All I get is useless messages to say high number of applications. I spoke to someone 27/8/24 who promised me that someone from FNB would phone me and nothing. 28/8/24, I phoned again and was told she would escalate my query Ref No: ***. 8 weeks and still no answer about an OD Facility is ridiculous and quite frankly not acceptable. Jack up your service FNB or lose a long standing customer of nearly 25 years. Try and live up to your slogan or change it to How Can We Not Help you. If I could rate you Zero stars, I would. Sort your service out and start respecting the customers who pay your salaries or lose customers. I'm not expecting a response to this but I hope other people read it and make an informed decision about which ba k not to utilize.