FNB business registration with CIPC, NIGHTMARE!

I enjoy using FNB due to their fast and great service, especially on their mobile and internet platforms. I currently have a small business and stumbled across CIPC in association with FNB, I went ahead and registered my business and paid the R125.00 via FNB, received my reference, submitted my documents TWICE. and was very happy to hear that my application and documents are submitted for processing , this was all done on the 31st July 2018, I then was requested to resend doc with new info the day after, I had no problem, was happy and submitted again.

My 1st follow up was on the 08/08/18 , they rep**** on the 17/08/18 that there was an issue with CIPC, however my account is opened and they will update me on the details...... awesome!

My 2nd follow up was on the 05/09/18 (I am losing business by now because of this). NO REPLY.

My 3rd follow up was a call made to their department on the 07/09/18 . NO ONE KNOWS WHATS GOING ON IN THAT PLACE, I just ended up dropping the line !

My 4th follow up was on the 14/09/18. By now I lost 2 customer's and still NO REPLY.

And my last follow up was yesterday the 27/09/18, I nicely stated that if I do not get any feedback by today I am going to Hellopetter, so it seems that FNB does not mind this as I am not the first person to have the same issue.

This is absolutely pathetic service from such a big institute like this. My cards, savings and share investments and with them which I will happily move to another bank without thinking twice.

FNB, I had so much faith in you guys , but after this, you have just ****ed it and my business. Thank you!