DS
Dinolan S
1 reviews | Active since Nov 2018
17 Apr 2019, 17:01
FNB business registration a definite no go
App**** to register my business online on the 31/03/2019 all documents sent through on time when requested. it's now the 17/04/2019 and I'm still waiting. Never recieving a call from them giving me feedback. Everytime I call in a consultant just tells me we're escalating the matter. I've been told that 3 times already. Really bothersome process especially when you need to plan your business and get it off the ground.
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FNB (First National Bank)'s replyOfficial
18 Apr 2019, 09:06Good day Dinolan,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply18 Apr 2019, 09:06
Official
Good day Dinolan,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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