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dpicota D

1 reviews | Active since May 2016

28 Sept 2018, 09:31

FNB business, not much of a #1

Phoned FNB business, to ask them to explain to me what they offer. was told to read the pricing guide.

When I asked him to rather just explain everything to me he put me through and then the prompts asked for my card number, but i am not a client on FNB business already. (this was the business sales department.

Pathetic.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2018, 10:11
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)