DM
Dawie M

1 reviews | Active since Aug 2010

18 Aug 2015, 15:06

FNB BUSINESS NOT FOR BUSINESS - Lyers

This is a joke. After a long fight, Ihad to get documents from the other director from the uk so on 27/07/2015 FNB's CCD couriers collected from my premises the so-called originals they were crying for.. SO I thought at last now they have everything and it will be fine, so on 4/08/2015 I sent an e-mail enquiring, without response, leaving it, on 11/8/2015 I once again sent without response.<br> <br> On 17/8/2015 at last a response, but KINDLY BE ADVISED WE TRIED TO CONTACT YOU UT YOU WERE NOT AVAILABLE. What **** no-one has contacted me, so they promise within 24hrs they will do so.<br> <br> Today at 14:00 I send an e-mail to enquire as the 24hrs is up. Geuse what, so my phone rings I pickup and the otherside puts down. Now I know for a fact this is FNB's number. and then they send me a message. \We have attempted to contact yoou". ********. you made a call just to send me a message"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Aug 2015, 15:16
Official
Hello dawiem,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 772448NF.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)