FNB Business NON EXISTENT customer service

I registered a company with CIPC through FNB Business on the 30th of June 2020. By using this service FNB will open a business bank account for you, which is great, but after a few days no one contacted me and I had to phone to find out regarding the bank account. Eventually someone phoned me back, my card was delivered on the 10th July. To date my account is not activated yet. They requested that I send through proof of address, Copy of ID and company registration form which I did on the 17th July 2020. After a few days another form was send to me to be completed and I mailed that back on the 29th July 2020. I have been phoning them for days on end, a few times a day and holding on for 30-40 minutes at a time and no one answers. If I phone another customer service nr I get transferred to the same nr I have been phoning. So to date my account is still not activated and I am losing money because of this as I can't trade without this bank account. I am starting to wonder if it was such a good idea to go with FNB as I have never experienced such " non existent" customer service. I am disgusted to say the least.