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Nickolai N
1 reviews | Active since Mar 2009
15 May 2019, 15:16
FNB Business - No service
Our business banker and PA can't assist with basic mundane query, that's if they respond or if they are not on leave etc. Absolutely pointless having a business banker and then still having to call a call centre where you have to hold on for ages. Absolutely disgusting
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Replies (2)
FNB (First National Bank)'s replyOfficial
16 May 2019, 08:42Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 May 2019, 08:42
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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Nickolai N's updateReviewer Update
20 May 2019, 14:30Excuse was, I was on leave and again nothing is resolved, I can't even get a basic breakdown of monthly charges and renewal credit cards still outstanding. What a circus FNB is
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Nickolai N's update20 May 2019, 14:30
Reviewer Update
Excuse was, I was on leave and again nothing is resolved, I can't even get a basic breakdown of monthly charges and renewal credit cards still outstanding. What a circus FNB is