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sanjishwar S
1 reviews | Active since Jul 2011
17 Dec 2019, 12:58
FNB Business Joke
I am here at FNB Sandton City ... a business client ... but I have been given a ticket of 189 and asked to join a line ... I ask where is the business section and have been told to make an appointment... an appointment for a banker that never ever responds to any emails sent I’m thinking. Ridiculous ... they clearly don’t mean what they say.
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Replies (3)sS
sanjishwar S's updateReviewer Update
17 Dec 2019, 13:17Now I’m being told to fill in a dispute form to have my own money released from FNB. Teller is confirmed that my money is on hold .. and cannot give me a reason hence a dispute form .... FNB how can we not help you
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sanjishwar S's update17 Dec 2019, 13:17
Reviewer Update
Now I’m being told to fill in a dispute form to have my own money released from FNB. Teller is confirmed that my money is on hold .. and cannot give me a reason hence a dispute form .... FNB how can we not help you
FNB (First National Bank)'s replyOfficial
17 Dec 2019, 16:22Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Dec 2019, 16:22
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
sS
sanjishwar S's updateReviewer Update
17 Dec 2019, 21:38Here is an update of experience with FNB .. today I had my pin changed at the bank ... they gave me a slip with the new pin on it, told me everything was fine. I am now alone at the sasol on republic and it is telling me that the pin entered is incorrect. I have to arrange for someone to bring cash.
sS
sanjishwar S's update17 Dec 2019, 21:38
Reviewer Update
Here is an update of experience with FNB .. today I had my pin changed at the bank ... they gave me a slip with the new pin on it, told me everything was fine. I am now alone at the sasol on republic and it is telling me that the pin entered is incorrect. I have to arrange for someone to bring cash.