JB
Jaco B
1 reviews | Active since Jul 2010
05 Jan 2022, 09:34
FNB Business is a liability for your business
1. I've made a payment on 15 Nov, but I was informed the account doesn't exist. After numerous attempts, I got an email on 29 November from FNB stating: "Please advise if a refund should be processed." I still didn't receive my money. 2. On 18 Dec, all my business cards was cancelled by FNB. They apologised for their mistake, but three weeks later and after 9 emails, I'm still without a replacement card, making it very difficult to conduct business.
FNB is a disappointment! I've submitted three complaints online, but none of them received any response.
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Replies (2)0
Replies (2)JB
Jaco B's updateReviewer Update
07 Jan 2022, 11:21Please note that the problem is still not resolved, and I got no feedback from the complaints department.
I will have no option but to continue posting my complaints on other platforms, until the issue gets resolved.
Jaco
I will have no option but to continue posting my complaints on other platforms, until the issue gets resolved.
Jaco
JB
Jaco B's update07 Jan 2022, 11:21
Reviewer Update
Please note that the problem is still not resolved, and I got no feedback from the complaints department.
I will have no option but to continue posting my complaints on other platforms, until the issue gets resolved.
Jaco
I will have no option but to continue posting my complaints on other platforms, until the issue gets resolved.
Jaco
JB
Jaco B's updateReviewer Update
19 Jan 2022, 10:58This problem is still not resolved. Even though the bank confirmed that the account is closed where the money was deposited to, the people dealing with it is simply ignoring my emails. Its been 10 weeks since I've made a payment of R1800 into an account that was closed, and there's no way of getting it back. The person responding to the HelloPeter complaints, simply copy/paste some words. This bank is very disappointing and I hope one of the Directors come across my struggle, to see how pathetic their staff performs!
JB
Jaco B's update19 Jan 2022, 10:58
Reviewer Update
This problem is still not resolved. Even though the bank confirmed that the account is closed where the money was deposited to, the people dealing with it is simply ignoring my emails. Its been 10 weeks since I've made a payment of R1800 into an account that was closed, and there's no way of getting it back. The person responding to the HelloPeter complaints, simply copy/paste some words. This bank is very disappointing and I hope one of the Directors come across my struggle, to see how pathetic their staff performs!