SR
Sam R

1 reviews | Active since Oct 2015

15 Oct 2015, 17:30

FNB business holding us ransom

Dear Jacques,<br> <br> We haven't been able to login to our FNB business account for the last 4 days. After spending countless hours hours at your Cresta branch and on the phone to one of your Cape Town branch's over the last four days, I have come to the conclusion that nobody at FNB gives a toss, or is willing/capable of solving what is a relatively simple problem. We have bills, which we can't, as this issue is still not resolved!!!<br> <br> If you are serious about business banking, may I suggest that you revisit your staff and strategy. As things currently stand, FNB business is a thundering disgrace.<br> <br> Please understand

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2015, 08:08
Official
Hello srobson,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.

The reference number is 787347.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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