GT
Gertrude T

1 reviews | Active since Mar 2009

14 Mar 2017, 09:16

FNB business FICA

<p>i have been receiving sms form FNB regarding business FICA, i called the numbeR and forms were sen to me to confim address, i completed and re-sent on the 9th march .this morning am getting another sms to tell me they will freeze my account in 2 days as they have nor received my documents. to make things worse you cant go through their phone as it keeps telling you to press a number . when you email no one responds . i think its time i take my business somewhere else. am dissapointed </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2017, 09:22
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. Ref ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)