FNB Business doesn't want our business

I am shocked at how little my business account is valued. I app**** on the 12th of January for a business account, I have loaded the documents required on the 15th, I then heard nothing, so I phoned, and was told to e-mail the documents, which i did, on the 22nd. I got an sms saying the had been received. I heard nothing and have now called 4 times to find out what is happening, and each time get told the query has been logged, and I will be contacted in 24hours.. 2 weeks after first 24 hours was promised. Its not been almost 1 month since I tried to open the account...