FNB Business - Disgraceful service

i opened an FNB business account a week ago. Firstly i could not register for online banking since i did not have my card and pin. When i finally received the card and registered for online banking, FNB says the account if not active. Tried emailing and calling with no sucess and theres no one that can help. They claim they are the best digital bank but that is not the case when i can't even open an account. I've already given customers the account number. What happens to the payments which have been done already into the account? It is so frustrating that a bank just does not care about small business clients. Thanks FNB for showing me everything i do not want from a bank. i will never advise anyone to go to FNB especially if you are starting a business and need assistance in opening an account.