JC
Johann C

1 reviews | Active since Mar 2010

13 Feb 2021, 21:34

Fnb Business Credit Card Security Issues

Got a new credit card and all of a sudden online purchases are verified via Otp, not too my selected channel (email, but sms), after my previous cards purchases was verified by a push notification via the app. I spent 2 hours on the phone with 3 business credit card consultants and still this has not been fixed. Hopeless bunch of idiots.

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Replies (3)
JC
Johann C's update16 Feb 2021, 11:01
Reviewer Update
Still not resolved...had one call, but the line was bad, agent promised to phone back, never did.
Stuck with an insecure OTP system....
JC
Johann C's update16 Feb 2021, 12:11
Reviewer Update
Phoned again, spoke to 2 people, no one could help, promises was made to return my call.....I am a 100% sure nothing will happen.
JC
Johann C's update16 Feb 2021, 14:20
Reviewer Update
So a consultant phoned back, said I must relink my already linked phone - transferred me to the online department, did it, still does not work. Pillar to post....