1 reviews | Active since Jan 2012
FNB Business Card - whatever they want
<p>Requested branch delivery for FNB Business Card. Courier company gets given card to deliver. Courier company says impossible to branch deliver because it is not what they do. Settle on available time to be given a two hour window of delivery. Eventually select a date amd time period which is confirmed on the call as Tuesday 2-4 pm only to get message at 4 pm saying Wednesday. </p> <p>When contacting the courier company the responsible agent says he told me Wednesday and would not have said Tuesday. So I am a **** and must take more time off working and wait for two hours while FNB appointed company find it convenient to service their clients. </p> <p>How can we help you be as unsatisfied as humanly possible. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Zero feedback.
Zero feedback.
