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lutfia.halim lutfia.halim
1 reviews | Active since Feb 2017
10 Sept 2019, 12:01
FnB Business Banking Terrible service
FnB Business banking and their Permissions KYC department are *********** and useless. They have an admin department that does not even have a manager nor a telephone to apparently esalate matters. I have an urgent request for my account to be reopened and i am told to qait for the turn around time to be lapsed!!! Really are you operating in the 1800s?? I get transferred from pillar to post and cut off.
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FNB (First National Bank)'s replyOfficial
10 Sept 2019, 12:27Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Sept 2019, 12:27
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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