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KD
Khokela D

1 reviews | Active since Oct 2013

18 May 2023, 15:02

FNB Business banking Sucks!!!

I am an FNB Business account holder. And since yesterday I have tried to make a payment abroad from this account. None of the options are applicable for the reason I am sending this money. I have been met by unhelpful consultants who insist that I send the information that I don't have because the option is not applicable to me. I have sent 3 emails to a Shouneze Lubbe who has decided to stop responding to my emails and hold this payment hostage despite my asking for helpful advice to ensure that this payment happens, because this payment MUST happen as this is my money!!! I am going to close this account and conduct my business elsewhere. What a disappointment and how disgusting, considering the fact that I have always loved FNB from my days of having a Bob Junior account 🤮🤮

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KD
Khokela D's update18 May 2023, 20:12
Reviewer Update
Your consultant Shouneze Lubbe has now sent me an email suggesting that I make this transaction from a personal account. So, as someone who doesn't have a personal account with FNB, should I rather close the account and move my money elsewhere? Because, I need helpful suggestions not to be given orders from your consultants. This transaction needs to take place. Either through this account or I can rather move my banking elsewhere.