FNB Business Banking = Shocking Client Service

I opened a business banking account a few months ago which was rather easy, but have been battling for months to try get an additional card ordered for my account. Several calls to the call centre which all proved to be fruitless, emails to the banker and still nothing. I have submitted the required forms and after several follow ups, nothing happens.

Will give FNB one more week to resolve before moving all my accounts as this is impacting my businesses efficiency.