PS
Precious S
1 reviews | Active since May 2019
30 Jul 2019, 17:26
FNB business banking services
I have huge problem with Fnb bank online, I just went to the buchery to purchase 1 items but the item went thrice in my bank account because FNB SPEND POINT WAS ONLINE. WE CALL FNB THE WAS NO ASSISTANCE. I AM VERY DISAPPOINTED AT FNB I AM NOT WORKING FOR FNB, I AM WORKING FOR MY CHILDREN. I WON'T JUST ALLOWED FNB TO TAKE MONEY ON MY AS RESEVERD FOR PURCHASED THAT WE THROUGH ON MY ACCOUNT PLEASE LET FIX THEY NETWORK ISSUE. LET THE MONEY BE REVERSE BACK TO ACCOUNT PLEASE. R293. 68 I CANNOT WAIT.. I WANT MY MONEY BACK INTO THE ACCOUNT PLEASE ASAP (MY PHONE NUMBER *** VISA CARD A:402573 FNB IS HAVING A BAD CUSTOMER SERVICE AND FAILING BIG TIME WITH THEY NETWORK SERVICES
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Replies (2)
FNB (First National Bank)'s replyOfficial
31 Jul 2019, 09:08Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
Regards
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
Regards
FNB (First National Bank)'s reply31 Jul 2019, 09:08
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
Regards
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
Regards
PS
Precious S's updateReviewer Update
01 Aug 2019, 02:01Fnb hasn't been able to to reverse back the amount on my account. I am still waiting for the response from the Fnb consultant this is very inconveniencing.
PS
Precious S's update01 Aug 2019, 02:01
Reviewer Update
Fnb hasn't been able to to reverse back the amount on my account. I am still waiting for the response from the Fnb consultant this is very inconveniencing.