SD
Sne D

1 reviews | Active since Aug 2012

05 Sept 2018, 18:59

FNB BUSINESS BANKING - ******* SERVICE!

DO NOT SIGN UP WITH FNB BUSINESS BANKING

The worst service ever!! I have been trying to open a business account for over 2 months and they keep asking me for the same information over and over again! It's as if it just goes into a dark hole. And whenever you speak to their consultants, they behave like they have no idea of what you're talking about, that is after holding for almost an hour for calls to be answered! which makes no sense when you're trying to run a business!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Sept 2018, 10:57
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Business Banking for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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