NS
Nzuzo S

1 reviews | Active since Feb 2016

03 May 2023, 13:58

FNB Business Banking - Repeated *****ulent Activity.

I'm only writing this review because I know FNB has a tendency to respond swiftly to Hellopeter complaints. I've had *****ulent activity on my business account since Easter Weekend. Pity I have pictures of the amounts but Hellopeter would rather not go that far in reviewing companies.

I was told I would be called to begin processing. I also tried canceling policies by calling in. Phone kept dropping so I emailed. They decided to call to cancel the policies :-D! Why :-D. I emailed you. Aaii FNB, lol!

Anyway, I just want this account shut down. I had to use an alternative bank account to bill a client. Innovative Business Bank? How? Why? Why the lies? Lol. No thanks, FNB. Kindly resolve the ***** and shut down the account as I have been requesting.

I hope this review will move you to urgent action as it usually does since my repeated calling in has failed. Thanks, FNB. I'm thankful for the repeated *****ulent acitivity. But I'm good now.

I'll try another bank.

All the best :).

0
Replies (3)
NS
Nzuzo S's update05 May 2023, 11:18
Reviewer Update
Good day FNB :-D. Me again checking to see why you made another promise that has not been delivered. Got a call yesterday and the agent confirmed investigations were taking place, the money would be refunded and wara wara :-D:-D!! Sooo, can we shut the account down please torho?
NS
Nzuzo S's update11 May 2023, 12:34
Reviewer Update
Account still on -R700 and you have not not shut it down after countless instructions. This is boring yaz. You're calling me to discuss cancelling the policies. Why when I already emailed you?

I suspect I'll have to type and type and ttyyypppeee and type replies till the end of the year to request shutting down this account and cancelling the policies.

This is no longer cool.

I don't want to go to the consumer ombudsman for such a silly case. Maybe Wendy Knowles the consumer reporter may be a good route to show her that FNB is abusing it's position.

Aksekho mnandi FNB. It's no longer nice anymore.
NS
Nzuzo S's update11 May 2023, 12:36
Reviewer Update
If there's no resolution to the above cases by COB I will no longer be communicating with you. I will put you in touch with a journalist who can aid my cause.

It's draining.