FNB BUSINESS BANKING IS THE WORST!!!

I opened a business account online on the the 09th of July, on the 14th i sent through all the required documents. I was promised that in 3 business days after receipt of my documents i would receive a call to finalize the account opening and that did not happen. i called FNB to check the status on the 21st and the call center agent escalated my query. i received a call from FNB the following day and was told that everything was in order and that i would be called by a banker within 3 business days to activate the account and that did not happen. i called again yesterday morning on the 30th and i was promised that my query would be escalated urgently and that i would receive a call by 12 midday yesterday and I am still waiting. <br> <br> I don't understand the point of FNB priding themselves for providing hassle free account opening...it has taken 3 weeks and my account is still not active.<br> <br> I'm a very dissatisfied customer.