FNB Business Banking is EXTRAORDINARILY ***********

The business banking section is just extraordinarily ***********. Trying to get someone to assist is impossible. My matter was "escalated" 5 days ago but I am still waiting to be assisted. Its such a simple thing that is required which has been impossible to achieve. They believe that by attempting to call once every few days is ok, its just ticking a box exercise to them and then they do not persist in solving anything. Whenever I answer the call, it gets disconnected for some strange reason. When I call back, no one can assist. I am told that someone will be in touch.