FNB Business Banking - Does it work?
I have an FNB business account that they linked to my personal account. I am trying to register Online Banking separately for it so I can manage the ebucks and utilize the business benefits but everytime I register with my card details it says someone will contact me to finish the transaction and nobody ever does.
After having a personal bank account with FNB for over 15 years, it is clear the business banking side is really poor. I am using Standard Bank merchant services because FNB is impossible. Just to apply is an issue, nobody ever gets back to you. On the phone you wait for ages and then they transfer you to wait again.
Who knows how long we are able to operate like this until we move banks.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
17 Jul 2019, 12:28Good day Alfie Essa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Jul 2019, 12:28
Official
Good day Alfie Essa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
's updateReviewer Update
17 Jul 2019, 13:35FNB Contacted me and resolved this quite speedily. It has something to do with the user interface rather than them not getting back to me timeously which changes my perspective. The lady that I dealt with was very helpful.
's update17 Jul 2019, 13:35
Reviewer Update
FNB Contacted me and resolved this quite speedily. It has something to do with the user interface rather than them not getting back to me timeously which changes my perspective. The lady that I dealt with was very helpful.