RO
Ross O

1 reviews | Active since Oct 2014

15 Jun 2016, 08:38

FNB Business Banking - completely useless

<p>Whilst I have had, and continue to have, great dealings with the FNB personal banking side, business banking is pathetic. Their service is shocking. And for a bank that is so ready to ask How they can help? They sure don't live up to that. They make it IMPOSSIBLE to do business with them. And forget about getting to talk to someone 'higher up' who can make a decision. FNB Business, apparently you can't help me, so don't try and suggest you care.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2016, 09:14
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 942467.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2016, 09:15
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 942467.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)