FNB Business Banking Complaints

I app**** for a business bank account with FNB in July of this year. After numerous phone calls (all from my side), the account is still not open! Furthermore, FNB has deducted monthly bank charges for the account. I haven't even received a card and I can't even use the account online. Completely disgusted at the (lack of) service received and not to mention, the irrelevant bank charges. If I wasn't with FNB personally, I would have closed my application and switched to Beep bank along time ago. I have a good inclination to do so if this matter is not addressed by the end of the year. My post to Hellopeter is a last resort to do so.