1 reviews | Active since May 2015
FNB Business Banking- Actually FNB as a whole is Ridiculous
<p>I have been trying to open my account for the past week/2. FNB is so ***********, busy sending emails back and forth and declining my proof of address. Tell me what must happen, where must i get proof of address if you keep on rejecting the one's im submitting. I've been on the line for 20 to 30 minutes and my call is being transfered form one agent to the next and trust me i received no assistance.</p> <p>FNB YOU NEED TO PULL UP YOUR SOCKS, THE SERVICE IS RIDICULOUS.</p>
Good day Ms. mpho.maduwe
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. mpho.maduwe
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***