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1 reviews | Active since Apr 2017

06 Apr 2017, 19:07

FNB business banking

<p>Walked into FNB woodmead looking for assistance to possibly switch from my current business account to FNB. Was assisted by a lady Nthaby, her nonchalant attitude left me feeling like what a waste I time. Perhaps FNB business banking should only be handled by business bankers. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Apr 2017, 08:59
Official

Good day Ms. mosia

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***