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Peter M

1 reviews | Active since Oct 2018

18 Oct 2018, 17:03

FNB Business Banking

For the last two weeks and one day i have been trying to open up a business with FNB. I had a business account that was closed due to inactivity as things were very slow.

There has been no change in shareholding or physical address but yet i am still waiting for this account to be opened.I went to Sandton City branch a week ago to verify my FICA documents but still nothing.

They keep telling me "it has been escalated"

To whom i have no idea.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2018, 08:37
Official

Good Day Mr Peter Matongo

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***