1 reviews | Active since Sept 2017
FNB BUSINESS BANKING
I opened a business account with FNB in Feb/March 2017. I struggled to get feedback re the status of the account, and eventually gave up any attempts to have the account activated/opened. Months later in May 2017 a consultant from FNB phoned me on a Sunday and informed me that the account will be opened and that I needed to deposit an amount for activation. From there I received no feedback re delivery of my banking cards. When I followed up in July 2017 I was informed that the cards had already been delivered months ago. Currently I sit with a business account, which is accumulating maintenance fees every month and no way to access the account if I should decide to deposit money into the account. I have also phoned FNB numerous times and every time I have held the line for between 10-15 minutes.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
