FNB BUSINESS BANKING

<p>How USELESS is FNB. I called them so support about a R59 Data voucher I purchased on FNB online banking. This was done last night. When I called them now after waitinfg for 6 minutes before they answered (And paying Cell Rates ) they They tell me that the recharge between Vodacom is down and been down since yesterday. My sister goes back to OZ on Sa****ay so she only needs about R59 data voucher,, but needs it now. They do not know how long it will take to fix.</p> <p>Then They cannot give me a refund because they are not allowed to. So I asked to speak to the supervisor when I waited another 10 minutes and then got Cut off. So far at cell rates it was over 23 minutes and still no luck.</p> <p>They must refund me the AIRTIME for 23 minutes plus the R59 and the R1.10 service charge. Unfortunately they are not the only bank that is useless.</p> <p>If they cannot provide the service, they must give the money back. On their help line they do not have the option to leave your number and they will call back.</p> <p>And what makes it worse it is off our FNB BUSINESS Account</p>