FNB Business Banker A Waste of Clients MOney and Time

It is shocking and unacceptable that FNB has not been able to assist with this matter. The FNB client is instead being redirected to the Public Recipient to contact FNB regarding an issue that should be addressed directly by the bank. Particularly concerning is the fact that FNB is the only bank that has not comp**** with the requested change, despite it being raised over four years ago. This prolonged delay is difficult to understand and has caused unnecessary frustration and penalties imposed on late payment to which FNB states that it takes no responsibility for this .