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warren A

1 reviews | Active since Dec 2011

21 Nov 2018, 08:51

FNB Business Bank ********** Upgrading of accounts!!

Beware of FNB busisness bank, just changing your package, and hence increasing your fees without any notice or warning!! I specifically chose the FNB gold business bank account, due to the lower fees, and after 6 months, I suddenly find an increase in my bank fees, only to be told your accounts been "upgraded" (Upgraded in banking terms means reason to charge more fees!!") This is *****! the increase in fees is almost 50% more!! Make sure you check all your accounts

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Nov 2018, 10:29
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)


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warren A's update22 Nov 2018, 21:31
Reviewer Update
Still no feedback!! FNB service continues to disappoint!!