FNB business baking poor service

I have been trying to get a business account opened since June. All documents requested have been sent through. Since June I have been contacting FNB every other day to follow up on the opening of the account

I have been promised by Zimasa at first that she would ensure the account is opened, few days later I’m referred to Noma and she also promised that the account would be opened as soon as documents were sent (been sending this since June) received an email from Noma saying she has to close the account as the documents was not received, sent her a screen shot of proof that the documents were as sent, no reply

Since last week I have been sending follow up emails to Noma and the escalations email and no response whatsoever